They are the nicest people. I have found them great to work with, and great on customer service. They don't try to scam you with a bait and switch to sell something cheap and poorly made or cram their highest priced products down your throat. They provide excellent products and great instillation service and stand behind it. Chastity will work to find whats actually best for your situation or will help you find the people that have it.
Don Brite
Great prices and very knowledgeable and nice people. Chastity was not pushy at all and very helpful explaining differences in the carpets. I will definitely go back when I need flooring again.
Chris Allman
We bought tile from Ozark Carpet Company for our basement bathroom. Great customer service at the store, found some unique tile that looks awesome at a great price. Their installer did a great job too! Highly recommend this company!!
Brandon Hill
We have used Ozark Carpet Company for two of our rooms and both times we have had excellent customer service. They have always been prompt with appointments and very professional throughout the whole process. From doing research on other companies we have had better luck with pricing as well. We love the variety of products they offer and will continue to use them for future service.
Around The Home
This is a great company to work with. Excellent customer service, both during and after the sale. They really took care of us. - Nathan Cox
Jennifer Rehagen
We were provided with the best overall in-home remodeling service we have ever experienced. We have had multiple updates to our home and have never received this level of customer service, attention to detail, and cleanliness. Joe our installer was a perfectionist which showed in his work. The project was completed on-time, under-budget, and far better than I could have ever imagined. I am by far the most critical judgmental person I know and I have nothing but the highest praises for the work we received. I would recommend them to any of my friends and family.
Tammy Kirkland
Called Friday they got to us first thing Monday morning. Fast, did a great job! Let us pay over the phone and were very friendly. We will be using them again for our new house when we change the carpet.
Diane Gift
Chastity and Keith are awesome to deal with. They even delivered my flioring at NO CHARGE! This is amazing since absolutely nothing is free any more, in fact, i usually don't get what I have paid for.
Kudos to Ozark carpet.
PS. They even have a human answer the phone!
Robert Lane
Contacted OCC about replacing carpet in a rental home that I’ve owned for 10 years. Finally decided to sell this home and it needed new carpet and new wood flooring. Met with Chasity at OCC and she was excellent in helping me pick out carpet that was affordable and also looked nice. Here’s the catch, my home that i was selling is in St. Robert, 75 miles away, and when i asked if they would be able to do my install, she said no problem! Their service was excellent and from the time i picked my carpet to completed installation was less than 2 weeks! I would highly recommend OCC to anyone looking for new flooring options.
Larry Shellhorn
Prompt, curtious service. Carpet installation looks professional. I highly recommend.
